Description

Duties and Responsibilities:

• Diligently completes assigned responsibilities, while functioning within established hospital, division and EMS guidelines, standards and directives,
  under the immediate supervision of the EMS Station Supervisor.
• Accountable for providing high quality patient care, both pre-hospital and in-hospital, based on a competent       understanding of the patient / customer needs, within direction of medical oversight i.e. EMS head division and well-   established policies, procedures and protocols.
• Provides attentive patient care in a thorough, efficient and cost-effective manner
• Maintains an awareness of the patient's physical, medical, and cultural needs at all times.
• Maintains a working knowledge of current trends in EMS and new developments in the healthcare field.
• Anticipates potential problems and responds to them appropriately.
• Accountable for operating and maintaining EMS vehicles and equipment properly, to avoid damage or breakage.
• Always maintains patient confidentiality.
• Eagerly exercises detailed attention to duty, while efficiently completing obligatory requirements.
• Ensures EMS vehicles, equipment and supplies are in a constant state of readiness.
• Consistently adheres to and implements EMS administrative and Medical Control directives.
• Willingly completes administrative and clinical functions as assigned by the EMS Station Supervisor.
• Actively participates in EMS staff meetings.
• Performs other duties as assigned by the EMS division Head which are within the post-holder’s qualifications and capabilities
• Consistently attends skills maintenance programs to ensure professional proficiency.
• Maintains professional licensure and required certifications.
• Participates in the development and presentation of educational awareness programs.
• Attempts to improve communications in English / Arabic.
• Assists in the orientation and professional development of other EMS personnel.
• Attends professional development courses and participates in professional research programs.
• Attend all educational activities, in the EMS department.
• Participate in all educational activities by presentation, and participation.
• Provides continuous feedback to improve working environment and patient care.
• Continually strives to deliver a higher level of quality care.
• Utilizes medical supplies properly, to avoid wastage.
• Assists in situational problem solving and in the utilization of limited resources and supplies.
• Anticipates ways to assist other staff members, while encouraging a cohesive teamwork approach in the workplace.
• Works in harmonious partnership with members of the EMS team and other health care professionals.
• Promotes a positive attitude within the EMS team while responding to the needs of fellow team members.
• Always maintains a professional image and proper grooming.
• Punctual, arrives on time for duty, organizes daily tasks and break times efficiently and effectively.
• Assure the Medical and Mechanical Readiness Status.
• Follow Up with the Attendance Status, Scheduling.
• Making Sure of Documentation Completion.
• Overseeing Ambulances Inventory needs, and Orders What’s Needed.
• Monitor compliance to policies and procedures and ensure corrective measures are Applied if policies and procedures are violated.
• Monitor Ambulance teams and relocate upon Operational needs.
• Authorized to issue a Warning Letter against Unobligated Staff.
• Validate Payment Process.
• Receive Ambulance Transfers Calls, and Dispatch, Command Ambulance Teams.
• Solve Transfers Issues During Shift.
• Participates in Departmental data quality, analysis, and KPIs.
• Demonstrates compassionate communication skills while providing support and care to the patients, as “the patient is the center of our care”.
• Other Job Functions:
• Perform all duties and tasks in line with the Person Centered Care values.
• Adherence to all policies, plans and programs within the Fakeeh Care.
• Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
• Complete mandatory education as per the requirement at least one month prior to expiration.
• Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.
• Diligently completes assigned responsibilities, while functioning within established hospital, division and EMS guidelines, standards and directives,
  under the immediate supervision of the EMS Station Supervisor.
• Accountable for providing high quality patient care, both pre-hospital and in-hospital, based on a competent understanding of the patient / customer
  needs, within direction of medical oversight i.e. EMS head division and well- established policies, procedures and protocols.
• Provides attentive patient care in a thorough, efficient and cost-effective manner
• Maintains an awareness of the patient's physical, medical, and cultural needs at all times.
• Maintains a working knowledge of current trends in EMS and new developments in the healthcare field.
• Anticipates potential problems and responds to them appropriately.
• Accountable for operating and maintaining EMS vehicles and equipment properly, to avoid damage or breakage.
• Always maintains patient confidentiality.
• Eagerly exercises detailed attention to duty, while efficiently completing obligatory requirements.
• Ensures EMS vehicles, equipment and supplies are in a constant state of readiness.
• Consistently adheres to and implements EMS administrative and Medical Control directives.
• Willingly completes administrative and clinical functions as assigned by the EMS Station Supervisor.
• Actively participates in EMS staff meetings.
• Performs other duties as assigned by the EMS division Head which are within the post-holder’s qualifications and capabilities
• Consistently attends skills maintenance programs to ensure professional proficiency.
• Maintains professional licensure and required certifications.
• Participates in the development and presentation of educational awareness programs.
• Attempts to improve communications in English / Arabic.
• Assists in the orientation and professional development of other EMS personnel.
• Attends professional development courses and participates in professional research programs.
• Attend all educational activities, in the EMS department.
• Participate in all educational activities by presentation, and participation.
• Provides continuous feedback to improve working environment and patient care.
• Continually strives to deliver a higher level of quality care.
• Utilizes medical supplies properly, to avoid wastage.
• Assists in situational problem solving and in the utilization of limited resources and supplies.
• Anticipates ways to assist other staff members, while encouraging a cohesive teamwork approach in the workplace.
• Works in harmonious partnership with members of the EMS team and other health care professionals.
• Promotes a positive attitude within the EMS team while responding to the needs of fellow team members.
• Always maintains a professional image and proper grooming.
• Punctual, arrives on time for duty, organizes daily tasks and break times efficiently and effectively.
• Assure the Medical and Mechanical Readiness Status.
• Follow Up with the Attendance Status, Scheduling.
• Making Sure of Documentation Completion.
• Overseeing Ambulances Inventory needs, and Orders What’s Needed.
• Monitor compliance to policies and procedures and ensure corrective measures are Applied if policies and procedures are violated.
• Monitor Ambulance teams and relocate upon Operational needs.
• Authorized to issue a Warning Letter against Unobligated Staff.
• Validate Payment Process.
• Receive Ambulance Transfers Calls, and Dispatch, Command Ambulance Teams.
• Solve Transfers Issues During Shift.
• Participates in Departmental data quality, analysis, and KPIs.
• Demonstrates compassionate communication skills while providing support and care to the patients, as “the patient is the center of our care”.
• Other Job Functions:
• Perform all duties and tasks in line with the Person Centered Care values.
• Adherence to all policies, plans and programs within the Fakeeh Care.
• Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
• Complete mandatory education as per the requirement at least one month prior to expiration.
• Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.

Qualifications

• JOB REQUIREMENTS / QUALIFICATIONS:
• Education:
• Bachelor in Emergency Medical Services Or Higher Degree.– E
• Experience:
• 3 year experience as an Advanced Life Support (ALS) Paramedic
• Language:
• Bilinguals (Arabic and English)
• Required Licenses:
• Basic Life Support (BLS) & Advanced Cardiovascular Life Support (ACLS) Pre-Hospital Trauma Life Support (PHTLS) – E & Neonatal resuscitation Program (NRP), Pediatric Advanced life Support (PALS).
• Accredited EMS Licensure from Saudi Commission for health specialties DOT EMS Vehicle Operator Safety (EVOS)